Booking and cancellation conditions

The small print regarding your stay

Sometimes things turn out differently and the booked vacation must be canceled or prematurely broken off. We want to spare you the associated costs and anger. Therefore we recommend taking out a hotel cancellation insurance from "Europäische Reiseversicherung".

We recommend the European Travel Insurance (including helicopter rescue) which you can isure yourself straigth away here following the link.

In the event of cancellation we charge cancellation costs in accordance with AGBH:

  • You can cancel free of charge up to 3 months before arrival.
  • We charge you 40% of the holiday price between 3 months and 1 month before arrival.
  • From 1 month up to 1 week before arrival the cancellation fee is 70% of the holiday price.
  • If you cancel within the last week before arrival or do not arrive we charge 90% of the holiday price and if you have to leave early 100% of the price.

We would like to save you these unnecessary costs and associated inconveniences and therefore recommend that you take out insurance for cancellation, early departure and rescue (including helicopter rescue) with Hotelstorno Plus or the comprehensive Hotelstorno Premium insurance (including accident benefits).

Everything you need to know: 

Non-smoking hotel, children's rates based on two full-paying guests, single room supplement for the "Rotmoos or Tannenwald" double room € 30,- per day, New Year's Eve supplement per person € 120,-  - children from 3 years till 14,9 years cost € 60,00


Fixed booking:
We request that a deposit of 30% of the booked room price is paid into our account – Raika Gosau 310 193 sort code 34545, IBAN: AT 693454500000310193 BIC: RZOOAT2L545 or Sparkasse Salzkammergut IBAN: AT 782031400700200199 Bic: SKBIAT21XXX

Please transfer the remaining amount for the room price into the aforementioned account 1 week before your arrival. You can pay the hotel bill (drinks, massages, local taxes, etc.) when you leave in cash or with Mastercard, Visa or EC debit card.

Arrival and departure:
You will be able to use your room from 3.00 p.m. on the day of arrival and up to 10.00 a.m. on the day of departure. The Sommerhof sunny board starts with coffee & cake in the afternoon on your day of arrival and ends with breakfast on your day of departure.

If you book bed and breakfast we deduct € 10 per day/adult.

We kindly ask you to leave your pets at home.

Local taxes:
€ 3.00 per day/person, children up to 15 years of age free